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The whole team wishes you a warm welcome and a pleasant stay.
To serve you better
HOTEL SANTA MARIA ****
Port road – BP 107
20220 RED ISLAND
Tel: +33 4.95.63.05.05
Fax: +33 4.95.60.32.48
E-mail:
Website : www.hotelsantamaria.com
TERMS AND CONDITIONS
Any reservation accompanied by a deposit is firm and definitive. Any early departure is charged.
Rooms rented for one night are payable in advance.
Breakfast is served from 7:10 a.m. to 30:XNUMX a.m.
TELEPHONE: €0,40 per impulse
The maid is responsible for the linen provided to you in your bathroom.
We ask you not to use it outside the bedroom.
In the case of missing or damaged linen, we would be obliged to invoice you at the price of:
- bath towel: 14€
- towel: 7€
- bath mat: €9
- bathrobe: 50€
The maid is also responsible for the perfect condition of the rooms.
A mini bar is available in your room. This is reserved for hotel drinks.
Thank you for your understanding.
BEHAVIOR IN CASE OF FIRE
In the event of a fire in your room, if you cannot control the fire:
-Gain the exit by closing the door of your room securely and following the markings if the clearances are passable.
-Notify the reception.
-If the smoke makes the hallway or the stairs impassable, stay in your room.
SHOW YOUR PRESENCE AT THE WINDOW, waiting for the arrival of the fire brigade.
NB: a wet and closed door, made watertight by makeshift means (damp cloths), protects for a long time.
THE RECEPTION
Our staff is at your disposal 24 hours a day, to ensure you a warm welcome and to make your stay more pleasant.
CARD
Keep your magnetic card with you during your stay. You may be asked for it to justify your presence in the hotel. It must imperatively be left at the reception on the day of your departure.
BAGGAGE
You can request luggage assistance at reception (24 hours a day) and leave them free of charge during your stay and on the day of your departure (24 hours a day, 24 days a week).
WELFARE
For your well-being and that of others, the hotel is completely non-smoking. Thank you for your understanding.
INTERNET
The Hotel is equipped with a WI-FI Internet access system, with free wireless and high-speed connection.
WIFI CODE: HSM20220.
WLAN CODE: HSM20220
In case of connection problem, please contact the reception. + 33 4.95.63.05.05.
COMPUTER
A computer with high-speed connection and the possibility of printing are available free of charge in the TV lounge 24 hours a day.
OFFICE
We offer you the ability to receive and send faxes and make photocopies at the hotel reception 24 hours a day.
Rates on request at Reception
BABY SERVICE
Baby chair, booster seat, changing mat, bottle warmer, available free of charge at Reception. Possibility to rent a cot. Price on request at Reception. Babysitting service available on request at Reception. Paid service
TRANSPORT
If you want a taxi to go to the airports, please make the reservation 24 hours in advance at the reception. 9/0 +33 (0)4.95.63.05.05.
NEWSPAPERS
Newspapers are available daily at reception.
NO SMOKING
This room is non-smoking. Please respect it.
AIR CONDITIONING-HEATING
All rooms are air conditioned. Heating by reversible air conditioning. Thermostat on the wall in the entrance to the room.
ELECTRICAL OUTLETS
All outlets in the room are powered constantly. Adapter available on request at Reception Voltage: 220V.
Phone chargers are available at reception
SAFE
The management recommends that you do not leave valuables in your room. A safe is available in your room. You will find the user manual in the safe.
MINI BAR
A minibar is available in your room. Among other things, you will find bottled water and sweet and savory snacks. What you consume will be charged to your account. The minibar is only for hotel drinks. We therefore ask you not to put food or other drinks there.
IN YOUR ROOM
Notepad and pen at your disposal next to the telephone.
A hair dryer is available in the bathroom.
Extra blankets and pillows available free of charge in the closet of your room, or on request at Reception.
MAINTENANCE
Please report any problem or malfunction to us. We will fix it as soon as possible.
COURTESY TRAY
A courtesy tray with kettle is available in your room, the housekeeper will replenish it once a day for free.
WELCOME PRODUCT
Blankets, pillows, towels, shower gel, shampoo, moisturizing lotion, Vanity Kit, bathrobes and additional toiletries such as: comb, dental kit, razor, shaving foam, periodic protection, sewing kit, shower cap as well as washcloths are available free of charge at reception 24 hours a day 9/0+33 (0)4.95.63.05.05.
If a product is not available at the hotel, the reception is able to provide you with useful information to obtain it.. 9/0+33 (0)4.95.63.05.05.
GREEN ACTIONS TO HELP US RESPECT THE ENVIRONMENT
In an ecological approach, a sign in the room allows you to indicate if you want a day without cleaning during your stay.
Hanging towels: you reuse them.
Towels in the shower or bath: we change them
ENERGY
- Please be sure to close the windows when the heating or air conditioning is on.
-Please turn off lights before going out and do not leave appliances on standby.
WATER
-Please close the taps after use, and do not let the water run while shaving and brushing your teeth.
WASTE
-To facilitate selective sorting, only use the bedroom basket for paper, glass and plastic bottles.
-For other waste, use the bathroom trash can.
-To avoid waste, we have removed welcome products from the bathroom. Of course, they remain available at reception.
USED BATTERIES
We kindly ask customers to deposit used batteries at reception.
PHONE
Hotel services
To call reception 9 /0+33 (0)4.95.63.05.05.
To call the breakfast service : 710
To call another room : dial the room number.
Outgoing calls
To call in France: 0 + your correspondent's number.
To call abroad : 0 + 00 + country code + city/zone code and your correspondent's number.
Police : 0 + 17
Firefighters : 0 + 18
SAMU / Health care / RETTUNGSDIENST : 0 + 15 (your case is a vital emergency: life-threatening, accident, serious injury, etc.)
Medical emergency: you must contact the reception
LAUNDRY
A laundry bag is in your room. Please leave your laundry at the reception before 10:00 am, it will be back the next day in the evening.
Iron and ironing board available free of charge at reception 24 hours a day.
TELEVISION
A remote control and the list of channels are available in your room.
For some remote controls, in order to access channels greater than 9, please press the No. 1 key for a few moments so that “1” appears, then press the second number required (Ex: 0 if you want to obtain 10).
MEETING ROOM
We have a 120m² meeting room that can be adapted to
4 rooms of 30m² each. Information at Reception
AWAKENING
Dial on the phone *55, followed by the desired time. In case of difficulty, contact the reception 9 / 0+33 (0)4.95.63.05.05.
BREAKFASTS
The buffet breakfast is served in the breakfast room every day from 7:00 a.m. to 10:30 a.m. at the price of 25€/day/person. You have the possibility of being served in your room at the same times for a supplement of 5 Euros per person. To do this, contact breakfast from the telephone in your room. 710.
Possibility of express breakfast from 6 a.m. to 12 p.m.: €15/person. (fruit juice, hot drink, bread or pastries, fresh fruit)
The breakfast room is equipped with a WI-FI Internet access system, with a free wireless and broadband connection.
RESTAURANT
The reception will be happy to make your restaurant reservations as well as to indicate the restaurants in the area.
We offer a snacking service for lunch in July and August.
Room service is available every day from 17 p.m. to 22 p.m. Please contact reception for more information.
Bar
The lounge and the bar welcome you every day from 8:00 a.m. to 23:00 p.m. to serve you and offer you a moment of relaxation.
BEACH TOWELS
When you arrive you will be given a card for the use of beach towels. This card is strictly personal. In exchange for this, the reception will give you a beach towel. The card will be returned to you when you return your beach towel. In the event of non-return of your beach towel or your card, a sum of 25 euros will be invoiced to you. Please return this card to reception on the day of your departure.
POOLS
A swimming pool, an outdoor spa and a private beach await you to transport you to pure moments of relaxation. (Swimming pool open from 10 a.m. to 00 p.m./Jacuzzi open from 20 a.m. to 00 p.m.).
LOISIRS
If you want information on other outdoor activities, please contact reception, who will put you in touch with what you want or with the tourist office.
TOURISM
The hotel team will be happy to advise you on how to visit our beautiful region, but also to book your restaurant table, car rental or any other request. City maps and tourist guides are available at the hotel reception.
ILE ROUSSE TOURIST OFFICE: Avenue Joseph CALIZI – 20220 L'ILE ROUSSE. Tel: +33 (0).4.95.60.04.35
PARKING
Our establishment has two car parks. They are accessible 24 hours a day. You benefit from it free of charge within the limit of available places. The establishment also has an underground closed garage for motorbikes.
DEPARTURE
We thank you for releasing your room by 11:00 a.m. After this time, the next night will be charged. However, if you wish to keep your room in the afternoon, rest assured that we will do our best to give you satisfaction. (Toilets with shower available under the swimming pool).
EXPRESS DEPARTURE
For your express departures, it is possible to carry out an express check out in order to limit the wait when you leave. Ask at reception how to proceed.
ACCEPTED PAYMENT METHODS
The hotel accepts the following means of payment:
Credit card : American Express, Visa, MasterCard.
Holiday vouchers / Traveller's checks in Euros / Cash / Bank checks
YOUR OPINION INTERESTS US
We invite you to complete the satisfaction survey and return it to reception when you leave.
Also visit www.bwfeedback.com to give us your impressions of your stay in our establishment.
TRIP ADVISOR
Leave your comments for our future customers on www.tripadvisor.fr
SOCIAL MEDIA
Visit our Facebook/Twitter/Instagram page and become a fan.
BEST WESTERN REWARDS
With Best Western Rewards, check in at reception and become our distinguished guest!
The entire reception team remains at your service for any other request during your stay.
Doctor, dentist, hairdresser, free reservation in all Best Western hotels. We hope that your stay will take place in the best conditions and will be delighted to receive your appreciation.
GUIDES FRANCE – EUROPE – WORLD
Desire to travel ?
Discover all our hotels in the Best Western guides by asking at reception or by downloading our E-guide on www.bestwestern.fr
THANK YOU FOR CHOOSING OUR HOTEL AND HOPE TO WELCOME YOU AGAIN…
The whole team of the Hotel SANTA MARIA****